Terms of Service

Effective Date: July 5, 2026

Welcome to Heerkanis.com ("Website"), operated by Prosperia Ventures LLP ("Heerkanis", "we", "our", or "us"). By accessing or using this Website, you agree to be bound by these Terms of Service. If you do not agree with these terms, please do not use our Website.

1. General

1.1 Acceptance of Terms

By accessing or using this Website, you confirm that you are at least 18 years of age or are accessing the Website under the supervision of a parent or legal guardian.

1.2 Changes to Terms

We reserve the right to modify these Terms of Service at any time. Updated terms will be published on this page with the revised Effective Date. Continued use of the Website after any changes constitutes your acceptance of the updated Terms.

1.3 Eligibility

You agree to provide accurate, current, and complete information while using our Website and placing orders.

2. Products

2.1 Product Availability

All products displayed on the Website are subject to availability. We reserve the right to discontinue or modify any product without prior notice.

2.2 Product Information

We make every effort to display product descriptions, specifications, images, and colors as accurately as possible. However, actual products may vary slightly due to packaging updates, manufacturing variations, lighting conditions, or device display settings.

2.3 Pricing

All prices displayed on the Website are in Indian Rupees (INR) and are subject to change without prior notice. The final price payable will be shown during checkout.

3. Orders

3.1 Order Acceptance

Placing an order does not guarantee acceptance. We reserve the right to accept, reject, or cancel any order at our sole discretion.

3.2 Cancellation of Orders

We may cancel orders for reasons including but not limited to:

  • Product unavailability.
  • Pricing or technical errors.
  • Payment verification failure.
  • Suspected fraudulent activity.
  • Regulatory or legal restrictions.

If payment has already been received for a cancelled order, a full refund will be processed.

3.3 Customer Responsibility

Customers are responsible for providing accurate billing, shipping, and contact information. Heerkanis shall not be responsible for delays or failed deliveries arising from incorrect information.

4. Payments

4.1 Payment Methods

We accept payment through various secure payment methods, including but not limited to:

  • Credit Cards
  • Debit Cards
  • UPI
  • Net Banking
  • Digital Wallets
  • Other payment options made available during checkout

Full payment must be completed before an order is processed.

4.2 Payment Security

Online payments are processed through secure third-party payment gateways. Heerkanis does not store your complete payment card information on its servers.

5. Shipping & Delivery

Shipping and delivery are governed by our Shipping Policy. Estimated delivery timelines are indicative and may vary depending on courier operations, location, weather conditions, public holidays, or other unforeseen circumstances.

6. Returns & Refunds

Returns and refunds are governed by our Returns & Refund Policy.

Refunds, replacements, and return requests will be processed only in accordance with the eligibility conditions described in that policy.

7. Intellectual Property

All content available on this Website, including but not limited to:

  • Logos
  • Trademarks
  • Brand names
  • Product images
  • Graphics
  • Text
  • Website design
  • Software
  • Source code (where applicable)

is the exclusive property of Prosperia Ventures LLP or its licensors and is protected under applicable copyright, trademark, and intellectual property laws.

No content may be copied, reproduced, distributed, modified, or used without our prior written consent.

8. User Conduct

You agree not to:

  • Use the Website for any unlawful purpose.
  • Violate any applicable laws or regulations.
  • Upload malicious software, viruses, or harmful code.
  • Attempt unauthorized access to our systems.
  • Interfere with the Website's operation or security.
  • Copy, scrape, or misuse Website content without authorization.

9. Disclaimer

While we strive to ensure that all information on the Website is accurate and up to date, Heerkanis makes no warranties or representations regarding:

  • The accuracy or completeness of Website content.
  • Continuous or uninterrupted availability of the Website.
  • Suitability of products for any specific purpose except as expressly stated.

Products should always be used according to the instructions provided on their packaging.

10. Limitation of Liability

To the fullest extent permitted under applicable law, Prosperia Ventures LLP shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from:

  • Use or inability to use the Website.
  • Delay or failure in delivery.
  • Product misuse.
  • Technical interruptions.
  • Unauthorized access to user information.
  • Any third-party services linked to the Website.

Our total liability, if any, shall not exceed the amount paid by you for the specific order giving rise to the claim.

11. Third-Party Links

Our Website may contain links to third-party websites for your convenience. Heerkanis does not control or endorse such websites and is not responsible for their content, products, services, or privacy practices.

12. Privacy

Your use of this Website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

13. Governing Law & Jurisdiction

These Terms of Service shall be governed by and construed in accordance with the laws of India.

Any disputes arising from or relating to these Terms or the use of this Website shall be subject to the exclusive jurisdiction of the competent courts located in Mumbai, Maharashtra.

14. Contact Us

If you have any questions regarding these Terms of Service, please contact us:

Heerkanis

Prosperia Ventures LLP

Email: support@prosperiaventures.com

Address:

302, Shankala Industrial Estate,
Plot No. 186, Gogatewadi, Off. Aarey Road,
Goregaon (East), Mumbai – 400063, Maharashtra, India

Mobile / WhatsApp : 9967451111